At Mary Queen Trade, we strive to provide you with a seamless and efficient shopping experience. Here is everything you need to know about our shipping process:
We understand that you are excited to receive your order. That is why we aim to get your items to you as quickly as possible. Typically, you can expect your delivery to arrive within 1-3 working days after placing your order.
Have a specific delivery date in mind? Feel free to reach out to us, and we will do our best to accommodate your request.
Rest assured that your items are in safe hands. Our expert handling team takes great care in packaging your products to ensure they arrive in perfect condition, no matter how far they need to travel.
While we strive for your complete satisfaction, we understand that sometimes returns are necessary. Here's our process:
- To initiate a return, please contact us, and we will provide you with the necessary details, including our store address.
- You are responsible for the cost of returning the item. Please note that shipping costs are non-refundable. In the event of a refund, the cost of return shipping will be deducted from your refund amount.
- The time it takes for your exchanged product to reach you may vary depending on your location. We appreciate your patience during this process and will do our best to expedite it.
If you have any questions, concerns, or special requests related to shipping, please do not hesitate to get in touch with us. We are here to assist you and ensure your shopping experience is as smooth as possible.
Thank you for choosing Mary Queen Trade. We appreciate your trust in us, and we look forward to serving you with exceptional products and top-notch service.